We notice that our event staff has had fewer problems with their arms and wrists since we switched to the Memor X3 mobile computer. It can easily read 500 bar codes in an hour and is very comfortable in the hand. “The Memor X3 mobile computer has a good-sized, clear display and a large scan button.
According to Kozak, the scanning operation runs quickly and smoothly. The access information is automatically cross-checked to prevent fraud. Operators read ticket bar codes at the gates using the Memor X3 mobile computer, which sends the information in real-time to the Paylogic system where all ticket sale data is stored. Scanning software developed by Paylogic was installed on Memor X3 mobile computers to read tickets on paper and on screens. "It wasn't possible to scan a bar code displayed on a mobile phone screen.” That made access control difficult, as increasing numbers of visitors save their tickets on their smartphones. "Our scanners were out of date and had their limitations," relates Kozak. When Paylogic's old scanning equipment was due for replacement, Duranmatic, a Datalogic Business Partner, recommended the Memor™ X3 mobile computer. Paylogic supplies two key elements for successful access control: trained event staff and the right scanning hardware. "Approximately two thirds of our customers ask us to perform ticket inspections on location," states Kozak. “The aim is always the same: an unencumbered and reliable flow of visitors at the event.” We start with the size of the event, the number of tickets and the number of entrances," explains Damian Kozak, Head of Customer and Event Services. "We use the client's requirements and preferences to create a plan for a customized technical solution at every event. Paylogic delivers fast, reliable and transparent ticket sales, and offers several other supporting services including: a scanning and box office solution facilitating sales and admission management, customer service for attendees, and Events Services. It is also possible to sell tickets via social media channels or through retail chains. With clientele that exceeds 2,000 customers, Paylogic provides a robust and reliable ticketing system including several online ticket shops that can be integrated into the event organizer's website.
As the largest ticketing company in Europe, Paylogic provides event holders full control of their ticket sales and admissions management.
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